Privacy Policy

WHAT INFORMATION DO WE COLLECT?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address, which helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we assume that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either directly ask for your expressed consent or provide you with an opportunity to decline.

How do I withdraw my consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you, collect, use, or disclose your information at any time by contacting us at info@jomomoment.com.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS)

All direct payment gateways adhere to PCI-DSS standards, managed by the PCI Security Standards Council, which ensures the secure handling of credit card information.

For more insight, refer to Shopify’s Terms of Service and Privacy Policy.

THIRD-PARTY SERVICES

In general, third-party providers will only collect, use, and disclose your information as necessary to allow them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways, have their own privacy policies.

For these providers, we recommend that you read their privacy policies to understand how your personal information will be handled.

If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Links:

When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics:

Our store uses Google Analytics to help us understand who visits our site and what pages are viewed.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

A cookie is a small amount of data, including an anonymous unique identifier, sent to your browser from a website and stored on your computer’s hard drive. You may opt out of cookies at any time.

SMS MARKETING AND NOTIFICATIONS

By entering your phone number at checkout, subscribing via our form, or using a keyword, you agree to receive text notifications (about your order, abandoned cart reminders) and marketing messages.

Marketing text messages will not exceed five per month. You acknowledge that consent is not a condition for purchase.

To unsubscribe from text marketing, reply STOP to any message received.

For further information, contact us at info@jomomoment.com.

CCPA - RIGHTS OF CALIFORNIA RESIDENTS

If you are a California resident, you have the right to:

Request access to the personal data we collect

Request deletion of your personal data

Opt-out of the sale of your data to third parties

To exercise your rights, contact us at info@jomomoment.com. We do not discriminate against customers for exercising their rights under the CCPA.

GDPR - RIGHTS OF EU RESIDENTS

If you are a resident of the European Union, you have the right to:

Access the personal data we collect about you

Request correction or deletion of your personal data

Restrict the processing of your data

File a complaint with a regulatory authority

To exercise these rights, contact us at info@jomomoment.com.

DO NOT TRACK (DNT) REQUESTS

We do not alter our website’s data collection practices in response to Do Not Track (DNT) browser signals.

REFUND AND RETURN POLICY

If you request a refund or return, we will process it in accordance with our Refund Policy. Any personal data related to your return will be deleted or anonymized within 30 days after completion of the return.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon posting.

If our business is acquired or merged with another company, your information may be transferred to the new owners so we may continue selling products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, contact us at info@jomomoment.com.